Professional Development

For Today's Funeral Professional

MEET THE FACILITATORS

Lacy Robinson, CFSP, Director of Professional Development

As Director of Professional Development for Aurora, Lacy oversees the creation and development of professional development and training programs for Aurora customers. She regularly presents continuing education programs on both the local, state and national level including NFDA, ICCFA and CANA. Lacy is adding to these industry-acclaimed programs by developing eLearning programs, establishing Aurora as a leading provider of training and development for funeral professionals.

Lacy is a licensed funeral director/embalmer and a certified member of the Academy of Professional Funeral Service Practice. She is a graduate of Georgetown College holding a bachelors degree in Communications. She is also a graduate of Mid-America College of Funeral Service.

As an active member of the Bluegrass Toastmasters Group, Lacy has achieved the designation Competent Communicator. She is also a Certified Funeral Celebrant, Certified Wilson Learning Facilitator, and member of the Funeral Directors Association of Kentucky. Lacy serves on the ICCFA Hospice Committee and the Board of Trustees for the Academy of Professional Funeral Service Practice.

 

Mary Andres Russell, Training Consultant and Coach

Mary is a highly regarded professional with 30+ years of experience directing educational and marketing programs for corporations and non-profit organizations. Mary specializes in character development and brings and brings her expertise to the funeral profession as Aurora's Training Consultant and Coach in which she leads innovative funeral service seminars and workshops to funeral professionals across the country.

Mary is a graduate of Indiana University and began her career at Hillenbrand Industries where she developed innovative training and educational materials and became a sought-after speaker, delivering hundreds of presentations in the U.S., Canada and Australia. Later, as Director of Marketing for The Loewen Group, she established the Loewen Children's Foundation to support hospice care for children and their families as well as helped create StarShine Hospice at Cincinnati Children's Hospital medical Center.